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Responsible for assisting the organization with a wide range of HR support and advice by applying business knowledge and human resources expertise throughout the employee lifecycle. Serves as a primary contact for employees and employed providers, as well as other internal and external customers. Responsible for ensuring inquiries are responded to in a timely and professional manner.
Responsibilities: Responsible for managing the life cycle of employed providers, including the hiring process, status changes and provider off-boarding by ensuring a timely and compliant process across the organization Review provider contract terms for proper entry into the HRIS and research termination scenarios when necessary Prepare provider letters accordingly Identify improvements in existing process and educate key players on process changes Assist in process improvement and implementation of new programs to improve the overall employee experience Provide high-quality advice and service to management on HR policies and processes Assist in reporting and improving HR metrics of the HR Service Center Knowledge, Skills and Abilities: Proficient in Microsoft Outlook, Word, and Excel Excellent oral and written communication skills Knowledge of state and federal labor and employment regulations Knowledge of benefits terminology and general understanding of benefits plans and processes Ability to work in a fast-paced environment, with adaptability to change Ability to effectively communicate with all levels of the organization, including executive leaders and physicians Ability to read and understand legal contracts Ability to learn various business applications systems, especially HRIS Ability to demonstrate teamwork, as well as effectively work independently High standards of ethics, integrity, professionalism and customer service Ability to prioritize and handle multiple tasks, while being detail-oriented
Required Education High School
Qualifications Healthcare Up to 2 years Human Resources 3 to 4 years Required