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ESSENTIAL JOB FUNCTIONS Benefits Administration 1. Assist in the administration of all benefits and retirement programs, including medical, dental, vision, life insurance and 401(k) plan. 2. Timely response to all benefit related issues and escalations. 3. Manage carrier feeds. 4. Ensure plan compliance. 5. Manage monthly benefit education sessions with benefits broker. 6. Manages the new hire enrollment and life event process to include dependent and qualifying event verifications. 7. Terminate coverage and initiate COBRA for separated employees. 8. Lead for annual open enrollment to include an active role in system testing, communications, enrollment and auditing. 9. Run and analyze benefit reports as needed. 10. Conduct quarterly life insurance audit to update policy limits. 11. Run and send monthly life insurance enrollment spreadsheet to carrier. 12. Lead on semi-annual retirement open enrollment to include communications, educational sessions and enrollments. 13. Send out retirement fee notice changes to eligible plan participants. 14. Facilitate management of workman's compensation cases with broker. 15. Process and administer all leave of absence and accommodation requests. 16. Effectively interpret FMLA and ADAAA implications as they relate to leaves of absence and disabilities. Human Resources 1. All services and activities of the Human Resources division including classification and compensation, time and attendance, employee and labor relations, personnel records, worker's compensation, and insurance. 2. Process a variety of personnel forms to onboard, promote, transfer and separate employees in the HRIS system. 3. Maintain personnel records of employees and prepare associated management reports. 4. Assist with performance management process to include 90 day and annual evaluations and merit increases. 5. Policy and procedure interpretation. 6. Process and provide assistance and guidance to center management regarding disciplinary action, performance improvement plans and termination procedures; more complex, sensitive issues will be sent to Human Resources Manager. 7. Respond to unemployment claims, including filing appeals as necessary 8. Primary HR support for designated center management 9. Bi-weekly HR calls with Center Management to facilitate ongoing collaboration, communication, training and education. 10. New manager training for designated centers. 11. Provide responsible staff assistance to the Human Resources Manager. 12. Assist in management of company ticketing system. 13. Maintain confidentiality of all employee related information. 14. Perform miscellaneous support as needed. 15. May be required to work weekends and evenings. SPECIAL QUALIFICATIONS: Strong leadership, organizational and interpersonal skills required. Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals. Demonstrate self-motivational ability and be able to perform duties with minimal supervision. Demonstrate discretion when dealing with confidential information. Must be proficient with Windows based applications. Advance proficiency in Excel to include pivot tables, charts, graphs, filters, v-lookup, formulas, etc. EDUCATION and/or EXPERIENCE: • Bachelor's Degree in Business Administration or Human Resources Management or equivalent work experience required. o HR Certification may be accepted in lieu of degree. • Knowledge of FMLA, ADAAA, HIPAA, COBRA, PPO/HDHP and other benefits-related regulations. • Must be proficient in Excel functionality to include but not limited to pivot tables, complex formulas, v-lookups, etc. • 3-4 years Human Resources (HR) Generalist experience preferred.